In the event of a community disaster or mass casualty incident, every opportunity will be taken to maintain good communication with the media. If warranted, GRMC will implement an incident command system. At such time, a Media and Information Center will be opened at a location determined at the time and depending on the situation. During the incident command, the public relations director serves as the public information officer (PIO).

Health Insurance Portability and Accountability Act of 1996 (HIPAA) regulations are still applied in an emergency or crisis situation such as a community disaster or a mass casualty incident and the privacy of the patient will be protected to the fullest extent possible.